Frequently Asked Questions

Please read through our frequently asked questions for all necessary booking questions you may have.

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You can book your stay on our website less than 2 minutes! You will get an approval confirmation directing you to pay within 24-48 hours, often times sooner!

We accept all major debit and credit cards. Including Amex and Discover.

All of our rentals are pet friendly but you must pay an additional fee. Certain breeds are allowed only as well. Please let us know what type, breed, age, and weight of the pet you are brining for a nonrefundable pet fee. 

You will pay a 50% deposit at the time of booking and the remaining balance will be due prior to checking in. 

Booking Questions

Yes please login and us a message through the website or you can send us a message through the contact page.

Please login and edit your reservation. You can also, send us a message through the website.

You will get an email confirmation within 24-48 hours if approved or denied. You can also, check the status under your reservations while logged in. 

There is a 50% deposit to hold your reservation. The balance is due within 72 hours of your arrival date.

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Help on your reservations

Please send us a message through the contact page. If the cleaners have not already thrown it out we will let you know if it’s available for pick up for shipping.

Yes! Please book a reservation first and add notes regarding your stay. You will get an email confirmation from the host.

Your reservation can be printed or downloaded from your dashboard under reservations.

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